RETURN POLICY

Our policy for returns includes a 7 day window in which to initiate a return. The item must have arrived broken from shipping for an item to be considered eligible for return. Photo proof is required.

An item is considered ineligible for return because of slight color or style variances. Since our items are handmade, and in some cases, hand painted, small differences are to be expected. In addition, supplies may be in short supply and substitutions may be made.

All custom order sales are considered final. If your order arrives damaged from shipping, please contact us to discuss further.

To start the return process, please contact us at thecraftroom.3@gmail.com for further information.